Topaz Help Center

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Please include as many details as you can so we can give you a solution or answer as quickly as possible. If applicable, screenshots and instructions on how to reproduce a bug or glitch are helpfu.

Please list any alternate emails that we can use to look up your account, order, or products.

What's your primary photo editor? If you use more than one, select the one you primarily launch Topaz products from.

What kind of unexpected behavior are you seeing?

Please choose your product. (You can select more than one.)

This is the first thing we will request for most software bug-type issues. Please include this information in your initial request so that we can assist you as fast as possible. System Profile Instructions: Mac (, Windows (

Please select the most appropriate refund option above

Choosing the correct category helps us respond to you faster and more accurately.

I've downloaded and installed the most recent version of my software program from I have also restarted my computer since installing the update.

Use this dropdown to tell us about your account and purchase questions.

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