Ashley Tharp

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Activity overview

Latest activity by Ashley Tharp
  • Ashley Tharp created an article,

    Procedure Entry Point Not Found DeNoise AI

    If you experience either of these two errors after attempting to install DeNoise AI,    Please try installing to a different location.    Invalid Locations:  1. The root folder of any hard drive....

  • Ashley Tharp created an article,

    Error creating directory /Applications/Topaz Labs LLC/[Topaz App]

    If you are seeing this error, go to the folder /Applications/Topaz Labs LLC Ctrl + click or right click the Topaz Labs LLC folder and select "Get Info" It will open a panel that looks like this, ...

  • Ashley Tharp created an article,

    Error Changing Permissions while installing Studio 2

    If you are seeing the following error below when trying to install Topaz Studio 2, there is a temporary workaround to resolve this. Here is a step by step to fix the installation error regarding Ch...

  • Ashley Tharp created an article,

    Error: Launch plug-in failure for Photoshop Elements in Windows

    Here are a few reasons you might be getting a plugin error and how to resolve them.    If you are running Photoshop Elements, and when you launch your plugin you see this error:     Also, sometime...

  • Ashley Tharp created an article,

    How to Uninstall on Windows

      Method 1: From the Control Panel   You can still uninstall programs -- but not Windows 10 apps -- directly from the Control Panel. To do this, right-click the Start button and click Control Panel...

  • Ashley Tharp created an article,

    OpenGL and Windows Remote don't play along nicely.

    **Note: This is NOT a supported use case so if it does not work, we are not able to troubleshoot at this time** OpenGL and Windows Remote don't play along nicely. Solutions for this are dependent o...

  • Ashley Tharp created an article,

    Adjust AI Doesn't Load Presets and Sometimes Crashes as a Plugin

    Below are some Possible Reasons your Adjust AI may be crashing. If the reason does not apply to you please skip it and go to the next possible reason.   1. Special Characters in your UserName If yo...

  • Ashley Tharp created an article,

    Adjust AI Will Not Launch on MacOS

      NOTE: If you have Mac OS BIG SUR, please make sure to follow these directions to un-install the older Adjust AI if it was on your system and re-install the latest version (1.0.6). This is a cruci...

  • Ashley Tharp created an article,

    How to Create an Admin User on the Mac

    1. Hold down CMD + SPACE to open your spotlight search 2. Type in System Preferences to search for your System Preferences app and select it when it comes up in your search 3. You should see a pa...

  • Ashley Tharp created an article,

    How to Check If I am an Admin on the Mac

    1. Hold down CMD + Space to bring up the Spotlight Search   2. Type in System Preferences so that you can open your System Preferences, 3. Select System Preferences in order to open it, it should...