Are you getting an error similar to what you can see below?
Let's do the following:
1) Download the following OpenCL.dll and put it in your installation directory: C:\Program Files\Topaz Labs LLC\Topaz Sharpen AI:
https://downloads.topazlabs.com/deploy/TopazSharpenAI/2.1.0/OpenCL/OpenCL.dll
2) Make sure your GPU (graphics card) driver is up to date: Updating your GPU.
-In case you still need any help, please submit a ticket through our Help Center.
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